Terms & Conditions

Welcome to FOO KOK ENTERPRISE. By accessing our website or making a purchase from us, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

These Terms govern your use of our services, website, and purchase of products. We reserve the right to change these terms at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, prices, and availability are accurate. However, we reserve the right to correct any errors or inaccuracies at any time without prior notice.

3. Orders & Payments

  • Orders will only be processed upon receipt of full payment.
  • We accept payment via online banking, credit/debit cards, or other secure methods offered at checkout.
  • All prices are in Malaysian Ringgit (RM) and inclusive of applicable taxes unless stated otherwise.

4. Shipping & Delivery

  • Orders are processed within 1–3 business days after payment confirmation.
  • Delivery times depend on the courier service and destination.
  • We are not liable for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

Please refer to our Return Policy and Refund Policy for full details. Refunds and exchanges are only available under certain conditions and must be requested within 7 days of receiving the order.

6. Intellectual Property

All content on our website—including logos, images, designs, and text—is the property of FOO KOK ENTERPRISE and may not be copied, reproduced, or distributed without our written consent.

7. Limitation of Liability

FOO KOK ENTERPRISE is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our products or services.

8. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in the policy.

9. Governing Law

These Terms & Conditions are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Selangor, Malaysia.